What Information Do We Collect?
We collect various types of information depending upon how you use our site.
- When you order from us, we collect your name, billing and shipping addresses, and credit card information. If you are a registered user and have signed in before entering that information, we will retain a record of your purchases.
- When you register with us, we collect your email address.
- When you submit a question to customer service, we need your email address to respond, and you also may provide us with various types of information to allow us to answer your question.
What Are Cookies And Do We Use Them?
A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience.
At Soaap Pets, we only use session cookies.
Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at Soaap Pets. For example, the Session_ID cookie that we ask your browser to hold retains the ID for your shopping cart. Without the Session_ID cookie, you cannot add merchandise to your shopping cart or make any purchases.
How Do We Use Your Information?
Soaap Pets will not share your information with other third parties. Your information will be used internal only.
We may use your information in a number of ways, including the following:
- To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
- For marketing and promotional purposes. We send out emails and direct mail or catalogs to our customers about products or events that we think may be of interest to them. We also may send you offers for discounts or promotions, new arrivals or new site features.
Is My Information Secure?
Soaap Pets is committed to doing its best to maintain the security of information collected on its site.
- We have encrypted the information using SSL Secure Server Certificate to ensure that a user's order will be completely private and secure.
- We do not store credit card information.
Can I Access My Information?
If you are a registered user of Soaap Pets, you can update your information.
We Want You To Trust Us
Your confidence in the Soaap Pets shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease.